What is the Energy School?
The Energy School is a Naturgy Foundation project that is part of the Energy Vulnerability Plan. The School trains professionals from the social services of public administrations, professionals and volunteers from NGOs and vulnerable people and families.
These travelling sessions address matters related to energy efficiency and optimisation of bills, among others, with the aim of minimising the impact of energy costs on the lives of the most vulnerable people.
The workshops are eminently practical and participatory and the attendees can apply what they learn to their own bills. The School contributes to the Naturgy Foundation’s environmental commitment while driving savings and energy efficiency.
What are time use rates?
Time use rates are electricity tariffs where you pay a different price for the energy depending on what time of day you use it.
How to understand your bill
Knowing if your bill is optimised is not as easy as it seems. We recommend focusing on the following concepts: Universal Supply Point Code, contracted power, subsidised rate, access tariff and customer service number. The following images will help you identify where you can find each of these:
How to optimise your bill
Now you know what the important concepts are for understanding your bill, look at the following steps you can take to optimise it:
What is the Subsidised Rate?
The new Subsidised Rate is a discount on your electricity bill to help customers who are vulnerable and/or at risk of social exclusion.
The subsidy only applies to the habitual residence of customers in the domestic market if they have contracted the Voluntary Price for the Small Consumer (VPSC) and if the conditions outlined here are fulfilled.
Who pays the Subsidised Rate?
The Subsidised Rate is paid by all the electricity supply companies in the market.
In the case of customers at risk of social exclusion, the government pays at least 50% of the bill before applying the subsidy and the remaining amount is paid by the electricity supply companies in the market.
Where can you request the Subsidised Rate?
To request the Subsidised Rate, you can choose the leading supply company that you prefer.
Download the request form available on the naturgy.es website here, and send it to:
Thermal Subsidised Rate
Change your consumption habits
We will give you some advice to efficiently manage the energy in your home and save on your electricity and gas bill.
Leading supply company
There are eight leading marketers. The companies belong to the large energy groups